Most sites have a customer support FAQ page. This is a section where frequently asked questions get an appropriate answer. Creating an FAQ page is often seen as a tool to reduce the workload of customer support team, but it can drive sales as well. If you’re not using your FAQ page for sales and …
Creating a strategy to develop customer loyalty is one area of business that truly cannot be put on the back burner. It’s important that current customers know they are appreciated. Time and time again, it’s been proven that loyal customers convert friends and family into customers just through word of mouth. And these …
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